Shipping policy

Milavan Shipping Policy

At Milavan, we are committed to providing you with the most efficient and reliable shipping services to ensure your Smart Ring arrives safely and promptly.

1. Order Processing & Confirmation

  • Confirmation Email: Once your order is placed, you will receive a confirmation email with your order details. We will begin processing your order immediately.

  • Tracking Number: After your product has been shipped, you will receive a tracking number via email so you can monitor your shipment in real-time.

2. Shipping Details (United States Only)

We currently offer shipping services exclusively within the United States. Please refer to the table below for shipping costs and delivery times:

Region Shipping Fee (Based on Order Total) Processing Time Estimated Delivery Time
United States FREE for orders over $69; $10 shipping fee for orders under $69. 1-2 Business Days 2-6 Business Days

3. Our Shipping Partners

To ensure fast and secure delivery, all Milavan Smart Ring orders are shipped via trusted carriers, including but not limited to:

  • DHL, FedEx, USPS, UPS, TNT, and OCS.

4. Important Notes

  • Total Delivery Time: Please note that the Estimated Delivery Time does not include the 1-2 business days required for order processing.

  • Peak Seasons: During peak shopping seasons or holidays, processing times may increase by an additional 1-2 business days.

  • Address Restrictions: Currently, we are unable to ship to P.O. Boxes or Military Addresses (APO/FPO).

  • Address Accuracy: Please verify your shipping address before finalizing your order. Address changes requested after submission may incur additional fees.

  • Pre-order Items: If your order contains a pre-ordered Smart Ring, the entire order will be shipped once the pre-ordered item is in stock. We do not support split shipments at this time.

  • Customs & Duties: While we focus on the US market, in the rare event of unforeseen customs charges, please contact our customer service team.

5. Worry-Free Delivery® Service

For added peace of mind, you can select the "Worry-Free Delivery" option at checkout. This service provides coverage and compensation in the event that your package is lost, damaged, or items are missing during transit.

If you have any questions, please feel free to reach out to the Milavan Customer Service Team.